Accessibility Statement

Our Commitment

Reagan's Family Care is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

We believe that everyone, regardless of ability, should have access to information about our healthcare services and be able to interact with our website effectively.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Reagan's Family Care website is striving to be fully conformant with WCAG 2.1 Level AA standards. We are actively working to meet these standards and continuously monitor and improve our website's accessibility.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML markup for proper document structure
• Alternative text for images and meaningful graphics
• Keyboard navigation support throughout the website
• Clear and consistent navigation patterns
• Sufficient color contrast for text and interactive elements
• Responsive design that works across different devices and screen sizes
• Form labels and instructions for input fields
• Skip navigation links for screen reader users
• ARIA landmarks and labels where appropriate

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Browser text size adjustment and zoom features

We test our website with current versions of major browsers including Chrome, Firefox, Safari, and Edge.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. We are aware of the following:

• Third-party content embedded on our site may not be fully accessible
• Some PDF documents may not be fully accessible (we are working to remediate these)
• Older archived content may not meet current accessibility standards

We are actively working to address these limitations and welcome your feedback on any accessibility barriers you encounter.

Physical Accessibility

Our physical clinic location is designed to be accessible to all patients:

• Wheelchair accessible entrance and facilities
• Accessible parking spaces
• Accessible restrooms
• Service animal friendly environment
• Accommodations for patients with sensory sensitivities

If you need specific accommodations for your visit, please contact us in advance so we can ensure your comfort and accessibility needs are met.

Communication Accessibility

We offer various communication options to meet your needs:

• Phone communication with staff trained in accessibility awareness
• Email communication for written correspondence
• In-person communication with patient advocates available
• Interpreter services available upon request
• Documents available in alternative formats upon request

Ongoing Improvement

We are committed to continuous improvement of our digital accessibility:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• Incorporating accessibility into our development process
• Monitoring and implementing updates to accessibility standards
• User testing with people who use assistive technologies

Feedback and Contact

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

When reporting an accessibility issue, please include:

• The specific page or feature you encountered
• A description of the accessibility barrier
• Your contact information if you'd like a response
• Any assistive technology you were using

We aim to respond to accessibility feedback within 5 business days and will work to resolve issues as quickly as possible.

Related Resources

For more information about web accessibility, please visit:

• Web Accessibility Initiative (WAI)
• Americans with Disabilities Act (ADA)
• Section 508