Terms of Service

1. Acceptance of Terms

Welcome to Reagan's Family Care. By accessing our website, using our services, or scheduling an appointment, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services or website.

These Terms constitute a legally binding agreement between you and Reagan's Family Care ("we," "our," or "us").

2. Services Provided

Reagan's Family Care provides behavioral health and autism spectrum care services, including but not limited to:

• Applied Behavior Analysis (ABA) therapy
• Behavioral assessments and treatment planning
• Family support and training services
• Educational resources and consultation
• Care coordination services

All services are provided by qualified healthcare professionals in accordance with applicable state and federal regulations.

3. Patient Responsibilities

As a patient or guardian of a patient, you agree to:

• Provide accurate and complete information about medical history, current conditions, and insurance coverage
• Follow treatment plans and recommendations provided by our healthcare professionals
• Attend scheduled appointments or provide reasonable advance notice of cancellation
• Treat our staff, facility, and other patients with respect
• Pay for services in accordance with our payment policies
• Notify us promptly of any changes to contact or insurance information
• Ask questions if you do not understand treatment recommendations

4. Appointment and Cancellation Policy

Scheduling

Appointments can be scheduled by phone, through our website, or in person. We will make every effort to accommodate your preferred appointment times.

Cancellations

We require at least 24 hours advance notice for appointment cancellations or rescheduling. Late cancellations or no-shows may result in:

• Cancellation fees as permitted by law and insurance agreements
• Difficulty scheduling future appointments
• Potential termination of services for repeated violations

We understand that emergencies occur. Please contact us as soon as possible if you need to cancel an appointment.

5. Payment and Billing

Insurance

We accept various insurance plans. You are responsible for:

• Verifying your insurance coverage and benefits
• Paying applicable copayments, deductibles, and coinsurance
• Any services not covered by your insurance plan
• Providing current insurance information

Self-Pay

If you do not have insurance coverage or choose to self-pay, payment is expected at the time of service unless other arrangements have been made in advance.

Outstanding Balances

Accounts with outstanding balances may be subject to collection procedures. We reserve the right to suspend services for accounts with significant past-due balances.

6. Privacy and Confidentiality

Your privacy is important to us. We comply with the Health Insurance Portability and Accountability Act (HIPAA) and maintain the confidentiality of your health information as required by law.

Please review our Privacy Policy for detailed information about how we collect, use, and protect your information.

7. Website Use

Permitted Use

You may use our website for lawful purposes related to accessing information about our services, scheduling appointments, and communicating with our practice.

Prohibited Activities

You agree not to:

• Use automated systems to access or scrape our website
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Interfere with the proper functioning of our website
• Violate any applicable laws or regulations
• Impersonate another person or entity
• Use our services for any fraudulent purpose

8. Intellectual Property

All content on our website, including text, graphics, logos, images, videos, and software, is the property of Reagan's Family Care or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from our content without express written permission.

9. Disclaimer of Medical Advice

Information on our website is for general educational purposes only and does not constitute medical advice. Do not rely on website content for:

• Diagnosing medical conditions
• Making treatment decisions
• Replacing consultation with qualified healthcare professionals

Always seek the advice of your physician or other qualified healthcare provider with any questions regarding a medical condition. Never disregard professional medical advice or delay seeking it because of information on our website.

10. Limitation of Liability

To the fullest extent permitted by law, Reagan's Family Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use or inability to use our website or services
• Unauthorized access to or alteration of your data
• Technical errors or interruptions in service
• Actions of third parties

Nothing in these Terms shall limit our liability for gross negligence, fraud, or matters that cannot be excluded or limited under applicable law.

11. Indemnification

You agree to indemnify and hold harmless Reagan's Family Care, its employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or misuse of our services.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or control these external sites and are not responsible for their content, privacy practices, or terms of use.

13. Termination

We reserve the right to:

• Terminate or suspend your access to our website or services
• Refuse service for violations of these Terms
• Discontinue the patient-provider relationship in accordance with professional standards and applicable law

Appropriate notice will be provided except in cases of serious violations or legal requirements.

14. Changes to Terms

We may update these Terms from time to time. Material changes will be posted on our website with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

15. Governing Law

These Terms are governed by the laws of the State of Alabama, without regard to conflict of law principles. Any disputes shall be resolved in the appropriate courts of Alabama.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

17. Contact Information

If you have questions about these Terms of Service, please contact us: