Privacy Policy

1. Introduction

Reagan's Family Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for services
• Fill out forms on our website
• Contact us via phone, email, or through our contact forms
• Subscribe to our newsletters or communications

This information may include:

• Name and contact information
• Date of birth
• Medical and health information (when relevant to services)
• Insurance information
• Emergency contact details

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Operating system

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and complete appointments and services
• Communicate with you about appointments, services, and updates
• Improve our website and services
• Comply with legal obligations under HIPAA and other regulations
• Respond to your inquiries and provide customer support
• Send you newsletters and marketing communications (with your consent)

4. HIPAA Compliance

As a healthcare provider, we are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled in accordance with HIPAA Privacy and Security Rules.

We implement appropriate technical, administrative, and physical safeguards to protect your health information from unauthorized access, use, or disclosure.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Healthcare Operations: With healthcare professionals involved in your care
• Legal Requirements: When required by law or to protect rights and safety
• Service Providers: With trusted third-party service providers who assist in our operations (under strict confidentiality agreements)
• Insurance: With your insurance provider for billing and claims processing
• With Your Consent: When you have given us explicit permission

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments and updates
• Staff training on privacy and security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Receive a copy of your health information
• Request restrictions on certain uses of your information
• File a complaint if you believe your privacy rights have been violated

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality
• Provide relevant content

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

9. Children's Privacy

While we provide services to children, we do not knowingly collect personal information from children under 13 through our website without parental consent. Parents and guardians provide information on behalf of minor patients in accordance with HIPAA regulations.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: